Privacy Policy

Effective Date: ---.---.2024

The administration of the website https://portal.dreamland.ge is committed to protecting your privacy online. We pay significant attention to the safeguarding of data you provide to us. Our Privacy Policy complies with the Law of Georgia on Personal Data Protection and the European Union’s General Data Protection Regulation (GDPR). The purposes for which we collect your personal data include improving our services, communicating with visitors to this website, processing user data for online sales, presenting information requested by the user, delivering services related to the website’s specialization, and performing other actions listed below.

Who We Are:

We are responsible for the processing of personal data: Dreamland Oasis LLC, Tel: 032 247 22 33.

Data Subjects:

Individual owners of apartments, representatives of legal entities owning apartments.

Personal Data Collection and Processing

The basis for processing your personal data is the conclusion of an agreement at your request and the fulfillment of obligations arising from such agreements, as well as the provision of services to you. We may collect and process your personal data based on your freely given consent. The data we may collect and process include name, personal identification number, email address, phone number, payment information, property details (room specifics), usage data, and cookies. The collection and processing of your personal data is carried out in accordance with the legislation of the European Union and Georgia.

Data Storage, Modification, and Deletion

Users who have provided their personal data to https://portal.dreamland.ge have the right to request changes or deletions of such data, as well as to revoke consent to data processing. Your personal data will be stored for the duration of your registration on our website and will be deleted immediately upon your request for deregistration or deactivation of your account. We may transfer/share your data with third parties only in the following cases:

a) Service Providers: We may share your personal data with third-party service providers to help operate and improve the website.

b) Legal Requirements: If required by law or in response to a legitimate request from a public authority, such as a court or government agency.

c) With Your Consent: We may share your personal data with other parties with your explicit consent. If data is transferred to a third party not affiliated with our organization, we will not be able to make any changes to that data.

Processing of Technical Data from Visits

Upon your visit to https://portal.dreamland.ge, access to your IP address, visit time, browser settings, operating system, and other technical data may be recorded.

Cookies

We use cookies to display the content of the website properly and to enhance your browsing experience on https://portal.dreamland.ge. Cookies are small files stored on your device. They help the website remember information about you, such as your preferred language and previously opened pages. This information will be useful on your next visit. Cookies make the website more user-friendly. You can manage the acceptance and blocking of cookies in your browser settings. The inability to accept cookies may affect the functionality of the website.

Processing of Personal Data by Other Services

This website uses third-party online services that independently collect data from us. Data collected by these services may be shared with other services of these organizations. They may use the data for personalized advertising through their advertising networks. You can review the privacy agreements of these organizations on their respective websites. You may also opt out of their data collection. We do not transfer personal data to other organizations or services not listed in this Privacy Policy. As an exception, collected data may be provided to state authorities on the basis of a legitimate request, in cases where such authorities have the authority to request such information.

Links to Other Websites

Our website https://portal.dreamland.ge may contain links to other websites that are beyond our control. We are not responsible for the content of those websites. We recommend that you review the privacy policies of any websites you visit if such policies exist.

Data Security

We implement a variety of security measures to maintain the safety of your personal data. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. To safeguard your personal data, we take appropriate organizational and technical measures:

a) Logging - Through this technical security measure, we record all actions and interactions you undertake within our system.

b) Role-Based Access - Access to your personal data is restricted to authorized personnel based on their competencies.

c) Data Minimization - We collect and store only the personal information necessary to provide you with our services.

d) Firewalls - We use advanced firewall technologies to create a barrier between our internal networks and potential external threats. Firewalls prevent unauthorized access and cyberattacks.

e) We have a plan in place to respond to security incidents.

f) Regular Security Audits - We conduct regular security audits and assessments to identify and act on any weaknesses in our systems. These audits help us proactively prevent potential security threats.

g) We provide training to our employees to raise awareness about cybersecurity best practices.

Your Rights

You have the following rights:

• The right to receive information about the processing of your data.

• The right to access and obtain a copy of your data.

• The right to update or complete your personal data.

• The right to request the deletion or destruction of your personal data.

• The right to request the cessation of your personal data processing.

• The right to request the blocking of your personal data.

• The right to withdraw your consent at any time when we process your personal data based on your consent.

To exercise these rights or to obtain more detailed information regarding them, please contact us at Tel: 032 247 22 33 or via email at info@hoteloasis.ge

Right to Complain

If we violate your (subject of the data) rights under the Law of Georgia on Personal Data Protection, you have the right to lodge a complaint with the Personal Data Protection Service or the courts.

You also have the right to request the Personal Data Protection Service to issue a decision regarding data blocking before the conclusion of your complaint’s review process.

You may appeal the decision of the Personal Data Protection Service in court in accordance with the terms and conditions stipulated by Georgian law.

Changes to the Privacy Policy

From time to time, we may update our website’s Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this website and updating the “Effective Date” at the top of the policy. We monitor any changes in the legislation concerning personal data protection in the European Union and Georgia.

Feedback and Miscellaneous

If you have any questions regarding this Privacy Policy, you can contact the administration of our website at Tel: 032 247 22 33. If you do not agree with this Privacy Policy, you will not be able to use the services of https://portal.dreamland.ge. In this case, you should refrain from visiting our website.